Privacy Policy for Unity Hospital
Last Updated: 12/04/2025
Welcome to Unity Hospital | Excellence in Emergency & Critical Care (“we,” “our,” or “us”). We are committed to protecting the privacy and security of your personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us.
By accessing our website or providing your information, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, contact details (phone, email, address)
- Date of birth, gender, nationality
- Medical history, treatment records, diagnostic reports
- Insurance and payment details (if applicable)
Non-Personal Information
- Browser type, IP address, device information
- Website usage data (pages visited, time spent)
- Cookies and tracking technologies (see Section 5)
Sensitive Health Data
- Medical conditions, prescriptions, lab results
- Emergency contact details
- Any other health-related information provided by you or your healthcare provider
2. How We Use Your Information
We use your data for the following purposes:
- To provide medical treatment and emergency care
- To schedule appointments and manage patient records
- To process payments and insurance claims
- To improve our services and website functionality
- To comply with legal and regulatory requirements
- To communicate with you regarding appointments, test results, or hospital updates
3. How We Share Your Information
We may disclose your information in the following cases:
- Healthcare Providers: Doctors, nurses, and specialists involved in your treatment
- Third-Party Services: Labs, pharmacies, and ambulance services for medical care
- Legal Obligations: If required by law (court orders, public health emergencies)
- With Your Consent: For referrals or other purposes with your explicit permission
We do not sell your personal or medical data to third parties.
4. Data Security
We implement strict security measures to protect your information, including:
- Secure electronic medical records (EMR) systems
- Encryption for sensitive data transmission
- Restricted access to authorized personnel only
- Regular security audits and updates
Despite these measures, no system is 100% secure. We cannot guarantee absolute security but take all reasonable steps to protect your data.
5. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
Depending on applicable laws, you may have the right to:
- Access, correct, or delete your personal data
- Request a copy of your medical records
- Withdraw consent for data processing (where applicable)
- Lodge a complaint with regulatory authorities
To exercise these rights, contact our Data Protection Officer at [Insert Contact Email/Phone].
7. Third-Party Links
Our website may contain links to external sites (e.g., health resources, payment gateways). We are not responsible for their privacy practices, so review their policies separately.
8. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.
9. Contact Us
For any privacy-related concerns, please contact:
Unity Hospital
Maijdee Court, Noakhali, Bangladesh
Email: info@unityhospitalbd.com
Data Protection Officer:
Unity Hospital BD
By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Unity Hospital with your healthcare needs.
